Ref: EE - CSA
Staffordshire £18k per year Full Time

We’re recruiting on behalf of a leading independent risk management company whose clients consist of the likes of M&S and ASDA. They are looking to provide an opportunity to an individual who wants to grow and develop their career within an expanding and growing business.

What you’ll need:

  • Polite and professional telephone manner.
  • Effective in both written and verbal communications.
  • Ability to prioritise tasks effectively and manage a high-volume, varying workload.
  • Team player with a can-do attitude, able to work autonomously if/when required.
  • Experience working within a fast-paced office environment.

As a Customer Service Administrator you’ll:

  • Communicate with field staff, clients, Project Managers and occupants of properties.
  • Ensure the efficient and cost effective planning of multiple (20+) surveyors’ time by planning in daily work schedules to maximise individual day rates, productivity and profitability.
  • Creating multiple batches of letters to send to occupants accurately and efficiently.
  • Respond to queries and requests from finance team promptly and accurately so that invoicing and cash management processes remain efficient.
  • Additional administrative tasks as allocated by line manager.

Other information:

  • Salary: £18,000 starting salary + Performance Bonuses  
  • Working hours: Monday to Friday 9:00am – 5:00pm
  • Onsite car parking available
  • Company pension


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