Ref: JT - CSA
Staffordshire £19.5k - 21k per year Full Time

We’re looking for a Customer Service Advisor to join an ever-growing company that are consistently striving to deliver the quality of support that customers want and deserve.

As a Customer Service Advisor, you’ll be part of a team that is built around a family ethos that allows every employee to be themselves, whilst delivering best in class service.

What you’ll get in return…

  • Salary – £19,500 + additional monthly bonuses equivalent to £20,100 per year
  • 28 days annual leave (including bank holidays)

Working Hours…

  • Week 1: Mon – Fri: 08:00am – 16:30pm
  • Week 2: Mon – Fri: 10:30am – 19:00pm
  • You’ll work two Saturdays per month (9:00am – 17:00pm)

What You’ll Need:

  • Strong communication skills with an excellent telephone manner, keyboard and writing skills.
  • Excellent administration skills with a keen eye for detail.
  • Naturally need to have the ability to use multiple IT systems, and accurately capture and record customer information. (Previous use of Microsoft Word / Excel)
  • Previous experience within the Customer Service sector would be beneficial along with live chat experience.

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